FAQs
Please read through our FAQs, maybe this will help you in advance.
We are very happy to use tail hair from several horses. We have even put together fabric ties from the hair of eight different horses.
It is best if the tail hair has a minimum length of 30 cm. Please contact us if the existing hair is shorter or quite thin.
Water and mild soap will not harm your jewelry. However, we would ask you not to bring your jewelry into contact with chlorinated water or household chemicals.
We are very happy to use an existing gemstone for your new piece of jewelry. You can simply send it in together with the horse hair.
Since all of our rings are closed on the underside to protect the weave, you can wear your ring in everyday life without hesitation.
Unsere Standardversandkosten für Verpackung und Versand weltweit betragen € 20,– bei Bestellungen unter € 1000,–.
Bei Bestellungen über € 1000,– betragen die Versandkosten für Ausfuhrpapiere, je nach
Lieferland zwischen € 50,– und € 90,–.
Wir stellen Rechnungen nur über Paypal.
Sie bezahlen nicht bei der Bestellung, sondern erst, wenn Ihr Schmuckstück fertig ist und für den
Versand vorbereitet wird.
Sobald die Pferdehaare bei uns in Deutschland angekommen sind, fangen wir mit der Produktion
an und dann dauert es ca. 3-4 Wochen, bis Ihr Schmuckstück bei Ihnen ist.
After we have received your order, we will contact you by email and give you
Instructions regarding the horse hair.
If you have any special requests at this point, please let us know
Preferably with.
As soon as your order is ready, you will receive an invoice from us via PayPal.
Send us a message